https://maco-staging.zendesk.com/hc/fr 2026-04-21T11:05:47Z https://maco-staging.zendesk.com/hc/fr/articles/27887578285853--Notre-histoire 2025-06-04T10:12:11Z https://maco-staging.zendesk.com/hc/fr/articles/27887578696221--J-ai-une-question-sur-un-bijou-ou-une-montre 2025-06-04T10:12:14Z https://maco-staging.zendesk.com/hc/fr/articles/27887578792221--Comment-conna%C3%AEtre-ma-taille-de-bague 2025-06-04T10:12:15Z https://maco-staging.zendesk.com/hc/fr/articles/27887579037213--J-ai-oubli%C3%A9-mon-mot-de-passe 2025-06-04T10:12:18Z https://maco-staging.zendesk.com/hc/fr/articles/27887579122589--Comment-obtenir-ma-facture-ou-mon-certificat-pour-mon-bijou 2025-06-04T10:12:20Z https://maco-staging.zendesk.com/hc/fr/articles/27887579180957--Comment-sont-trait%C3%A9es-et-s%C3%A9curis%C3%A9es-mes-donn%C3%A9es-personnelles 2025-06-04T10:12:20Z https://maco-staging.zendesk.com/hc/fr/articles/27887579574557--J-ai-perdu-ma-facture-et-ou-mon-certificat-d-achat-comment-les-retrouver 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https://maco-staging.zendesk.com/hc/fr/articles/27887588537885--Comment-puis-je-vous-envoyer-un-document 2025-06-04T10:12:19Z https://maco-staging.zendesk.com/hc/fr/articles/27887588701085--Comment-effectuer-une-commande-en-ligne 2025-06-04T10:12:21Z https://maco-staging.zendesk.com/hc/fr/articles/27887588820637--Puis-je-passer-commande-m%C3%AAme-si-je-ne-r%C3%A9side-pas-en-France-m%C3%A9tropolitaine 2025-06-04T10:12:22Z https://maco-staging.zendesk.com/hc/fr/articles/27887588928669--Ma-commande-n-appara%C3%AEt-pas-dans-mon-espace-client-comment-proc%C3%A9der 2025-06-04T10:12:23Z https://maco-staging.zendesk.com/hc/fr/articles/27887589205021--Quel-est-le-d%C3%A9lai-de-r%C3%A9tractation-auquel-j-ai-droit 2025-06-04T10:12:26Z https://maco-staging.zendesk.com/hc/fr/articles/27887589649437--Je-n-ai-pas-re%C3%A7u-ma-commande-mais-le-suivi-indique-qu-elle-est-livr%C3%A9e-comment-proc%C3%A9der 2025-06-04T10:12:31Z https://maco-staging.zendesk.com/hc/fr/articles/27887589788061--Quels-sont-les-moyens-de-paiement-accept%C3%A9s 2025-06-04T10:12:32Z https://maco-staging.zendesk.com/hc/fr/articles/27887589813277--Est-ce-que-le-paiement-en-ligne-est-s%C3%A9curis%C3%A9 2025-06-04T10:12:33Z https://maco-staging.zendesk.com/hc/fr/articles/27887590078365--Comment-t%C3%A9l%C3%A9charger-ou-acc%C3%A9der-%C3%A0-ma-facture 2025-06-04T10:12:35Z https://maco-staging.zendesk.com/hc/fr/articles/27887590316061--Comment-modifier-mon-adresse-de-livraison 2025-06-04T10:12:37Z https://maco-staging.zendesk.com/hc/fr/articles/27887590642205--Comment-retourner-ma-commande 2025-06-05T11:06:08Z https://maco-staging.zendesk.com/hc/fr/articles/27887590692381--Comment-suivre-mon-retour 2025-06-04T10:12:41Z https://maco-staging.zendesk.com/hc/fr/articles/27887590851613--Que-faire-si-je-n-ai-pas-re%C3%A7u-le-bon-article 2025-06-04T10:12:42Z https://maco-staging.zendesk.com/hc/fr/articles/27887591377309--Que-faire-si-mon-article-a-un-d%C3%A9faut-de-fabrication 2025-06-04T10:12:49Z https://maco-staging.zendesk.com/hc/fr/articles/27887591398301--Quels-sont-les-d%C3%A9lais-moyens-de-r%C3%A9paration 2025-06-04T10:12:49Z https://maco-staging.zendesk.com/hc/fr/articles/27887591739677--Je-veux-faire-un-cadeau-%C3%A0-un-proche-puis-je-laisser-un-message-personnalis%C3%A9 2025-06-04T10:12:53Z https://maco-staging.zendesk.com/hc/fr/articles/27887595451421--Puis-je-faire-graver-le-bijou-ou-la-montre-de-mon-choix 2025-06-04T10:12:13Z https://maco-staging.zendesk.com/hc/fr/articles/27887595722653--Comment-mesurer-mon-tour-de-poignet 2025-06-04T10:12:16Z https://maco-staging.zendesk.com/hc/fr/articles/27887596050461--Comment-ajouter-ma-carte-de-fid%C3%A9lit%C3%A9-%C3%A0-mon-compte-Julien-d-Orcel 2025-06-04T10:12:19Z https://maco-staging.zendesk.com/hc/fr/articles/27887596732061--Comment-annuler-ma-commande 2025-06-04T10:12:27Z https://maco-staging.zendesk.com/hc/fr/articles/27887596992797--Comment-trouver-le-num%C3%A9ro-de-suivi-de-ma-commande 2025-06-04T10:12:29Z https://maco-staging.zendesk.com/hc/fr/articles/27887597037469--Ma-commande-est-incompl%C3%A8te-comment-proc%C3%A9der 2025-06-04T10:12:30Z https://maco-staging.zendesk.com/hc/fr/articles/27887597553693--Quels-sont-les-modes-et-d%C3%A9lais-de-livraison 2025-06-17T09:57:46Z https://maco-staging.zendesk.com/hc/fr/articles/27887597819421--Je-n-ai-pas-re%C3%A7u-ma-commande-mais-le-suivi-indique-qu-elle-est-livr%C3%A9e-comment-proc%C3%A9der 2025-06-05T11:14:43Z https://maco-staging.zendesk.com/hc/fr/articles/27887597843869--Que-faire-si-je-r%C3%A9ceptionne-un-colis-endommag%C3%A9 2025-06-04T10:12:39Z https://maco-staging.zendesk.com/hc/fr/articles/27887598040605--J-ai-combien-de-temps-pour-vous-retourner-ma-commande 2025-06-04T10:12:41Z https://maco-staging.zendesk.com/hc/fr/articles/27887598447261--Que-faire-s-il-y-a-une-erreur-sur-la-ou-les-gravures-demand%C3%A9es 2025-06-04T10:12:46Z https://maco-staging.zendesk.com/hc/fr/articles/27887598574877--Que-propose-le-SAV-Service-Apr%C3%A8s-Vente-de-Julien-d-Orcel 2025-06-04T10:12:48Z https://maco-staging.zendesk.com/hc/fr/articles/27887598624925--Comment-faire-fonctionner-la-garantie-Julien-d-Orcel 2025-06-04T10:12:48Z https://maco-staging.zendesk.com/hc/fr/articles/27887598992157--Quelles-sont-les-polices-d-%C3%A9criture-et-les-couleurs-disponibles-pour-ma-gravure 2025-06-04T10:12:52Z https://maco-staging.zendesk.com/hc/fr/articles/27887599305501--Quelles-sont-les-conditions-d-utilisation-d-une-carte-cadeau 2025-06-04T10:12:55Z https://maco-staging.zendesk.com/hc/fr/articles/27887599464733--Comment-utiliser-mes-avantages-fid%C3%A9lit%C3%A9-sur-le-site-Julien-d-Orcel 2025-06-04T10:12:57Z https://maco-staging.zendesk.com/hc/fr/articles/27887599651741--Comment-supprimer-mon-compte-fid%C3%A9lit%C3%A9 2025-06-04T10:12:59Z https://maco-staging.zendesk.com/hc/fr/articles/27887599876765--Comment-me-d%C3%A9sabonner-de-la-newsletter-Julien-d-Orcel 2025-06-04T10:13:02Z https://maco-staging.zendesk.com/hc/fr/articles/27887599945245--Comment-nettoyer-et-entretenir-les-bijoux-en-or 2025-06-04T10:13:02Z https://maco-staging.zendesk.com/hc/fr/articles/27887599989021--Comment-nettoyer-et-entretenir-les-bijoux-en-argent 2025-06-04T10:13:03Z https://maco-staging.zendesk.com/hc/fr/articles/27887600412957--Est-ce-que-Julien-d-Orcel-propose-du-rachat-d-or 2025-06-04T10:12:12Z https://maco-staging.zendesk.com/hc/fr/articles/27887600560669--D-o%C3%B9-proviennent-les-pierres-Julien-d-Orcel 2025-06-04T10:12:13Z https://maco-staging.zendesk.com/hc/fr/articles/27887601160349--Est-il-possible-de-commander-sans-cr%C3%A9er-de-compte-client 2025-06-04T10:12:22Z 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https://maco-staging.zendesk.com/hc/fr/articles/27887610666269--Mon-code-promotionnel-ne-fonctionne-pas-comment-proc%C3%A9der 2025-06-04T10:12:34Z https://maco-staging.zendesk.com/hc/fr/articles/27887610880669--Comment-suivre-la-livraison-de-ma-commande 2025-06-04T10:12:36Z https://maco-staging.zendesk.com/hc/fr/articles/27887611001757--Quelle-est-la-diff%C3%A9rence-entre-l-adresse-de-facturation-et-l-adresse-de-livraison 2025-06-04T10:12:38Z https://maco-staging.zendesk.com/hc/fr/articles/27887611578909--Comment-suis-je-rembours%C3%A9-e-dans-le-cas-d-un-retour-partiel-de-ma-commande 2025-06-04T10:12:46Z https://maco-staging.zendesk.com/hc/fr/articles/27887612029725--Comment-personnaliser-ou-faire-graver-un-bijou 2025-06-04T10:12:52Z https://maco-staging.zendesk.com/hc/fr/articles/27887612142877--Je-souhaite-retourner-un-bijou-grav%C3%A9-comment-proc%C3%A9der 2025-06-04T10:12:53Z 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